FAQ

Airport pickups come with one hour of complimentary wait time before the chauffeur will leave the pickup location. By providing your flight number when booking, your chauffeur will be able to track your arrival time and adjust your pickup time for any delays and early arrivals (where possible). If there is a very long delay and the chauffeur is unable to wait, we will contact you to work out an alternative solution.

All our vehicles offer Wi-Fi connectivity as a fleet-wide feature.

Please provide your flight number for all airport pickups when booking and we will track their status and adjust the pickup time for any delays or early arrivals (where possible).